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SHIPPING & RETURN

Payment methods

  • Credit Card (Service provided by Paypal, so please log into Paypal account first)

  • Paypal


Shipping information

  • We ship to the addresses in USA Only.

  • The shipping address can not be changed after your order has been submitted.

  • Orders over $25 (not including tax) - Free Shipping.

  • Orders under $25, shipping costs will be $4.99.

  • We will not ship to P.O. Boxes and APO/FPO address.


Return Policy

  • XPG System (like laptops) returned will have a 25% restocking fee of the purchase price. All other items returned will have a 15% restocking fee of the item’s purchase price. For defective items, please file RMA service for replacement and there will be no restocking fee occurred.

  • Customer sends an email to Shop_USA@adata.com asking for a return. The email should provide an order number and a list of products that will be returned. 

  • Products returned should include an order number, all parts, and packaging. Missing or damaged products will not receive a refund. Customer ships the return items to:

    ATTN: Shop ADATA Returns Order #_ _ _ _

    880 Columbia St.,

    Brea, CA 92821

  • Customer emails ADATA the Tracking number for the shipment if available. 

  • Customer gets a refund in 2 weeks after ADATA receives the returned item(s).

  • Customers are responsible for returning the product and the shipping cost associated with the return.

  • A return or exchange has to be complete in 2 weeks. (14 days from the date of purchase)


Returning process:


1. Account 

 2. Order history

3.View 

4. Return