Shipping & Returns

Payment Methods

  • Credit Card (Service provided by Paypal, so please log into Paypal account first)
  • Paypal 

 

Shipping information

  • We ship to the addresses in USA Only. 
  • The shipping address can not be changed after your order has been submitted.
  • Free Shipping on Orders over $25 (not including tax).
  • Orders under $25, shipping costs will be $4.99.
  • We will not ship to P.O. Boxes and APO/FPO address.

Return Policy

All items returned will have a 15% restocking fee of the item’s purchase price. For defective items, please file RMA service for replacement and there will be no restocking fee occurred.

  • Customer sends an email to Suppport_USA@adata.com asking for a return. The email should provide an order number and a list of products that will be returned. 
  • Products returned should include an order number, all parts, and packaging. Missing or damaged products will not receive a refund. Customer ships the return items to:

ATTN: Shop ADATA Returns Order #_ _ _ _
880 Columbia St.,
Brea, CA 92821

  • Customer emails ADATA the Tracking number for the shipment if available. 
  • Customer gets a refund in 2 weeks after ADATA receives the returned item(s).
  • Customers are responsible for returning the product and the shipping cost associated with the return.
  • A return or exchange has to be complete in 2 weeks. (14 days from the date of purchase)